Terms & Conditions

1. Acceptance

Purchasing or activating any membership, casual pass or personal training entitlement constitutes acceptance of these Terms, Blaze's Policies, timetable rules & Risk Assessment procedures. Persons under eighteen require guardian authorisation evidenced at reception.

2. Australian Consumer Law

Nothing herein excludes warranties or guarantees incapable of contracting out under Schedule 2 of the Competition and Consumer Act 2010 (Cth) or equivalent NSW Fair Trading safeguards. Blaze maintains complaints logging per ACL guidelines — escalate unresolved matters to NSW Fair Trading.

3. Facility rules & conduct

• Observe coach instructions, etiquette on shared platforms and appropriate footwear mandated per zone signage.
• Chalk use confined to sanctioned platforms — excessive airborne dust removal fees may arise.
• Harassment, intimidation or discriminatory behaviours trigger immediate revocation without refund minus statutory entitlements.

4. Health disclosures

Blaze facilities involve strenuous exertion inherent to boxing, plyometrics and heavy lifts. Members warrant medical suitability or supply clearance documentation from allied health clinicians where requested. Concealment of contraindications voids discretionary goodwill remedies for injuries arising from aggravated risk.

5. Suspension & cancellation windows

Minimum commitment plans embed financial incentives — early exit fees enumerated in onboarding schedules prevail. Freeze entitlements adhere to Blaze administrative calendar (travel, medical — documentation required). Casual class packs stipulate redemption windows embossed on confirmations.

6. 24/7 access & security

After-hours biometric / fob access may be deactivated for accounts in arrears, safety incidents or unauthorised tailgating. CCTV monitoring supplements staff patrols pursuant to Blaze workplace surveillance disclosures.

7. Intellectual property

Blaze HQ content, choreography and programming remain proprietary. Members may capture personal snapshots subject to safeguarding others' likeness rights & Blaze brand guidelines restricting commercial repurposing absent written licence.

8. Liability cap (non-consumer)

Where Blaze supplies services to SMEs under contract law beyond consumer protections, aggregate liability attributable to Blaze for ordinary negligence excludes indirect / consequential losses and caps at prepaid fees trailing the incident by twelve months unless Fraud or wilful misconduct surfaces.

9. Demonstration staging notice

Website checkout simulations may collect cart preferences locally yet do not process live payments until reconciled inside our Darlinghurst clubhouse per PCI segregation. Blaze disclaims interception responsibility for unsolicited emails mimicking Blaze branding — verify sender domains meticulously.